All pieces are shipped into their own packaging. Items are shipped via courier (UPS, Fedex, DHL), from Perugia, and they are usually shipped within 2 days after you place your order.
*Not EU customers* | You may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient; alienina has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
*Return policy* | We accept returns within 7 days from the receiving of the jewellery. If you want to return your item please send an email to email@example.com and we'll send you the adress to send your piece.
Transport costs will be on your charge.
We'll refund your return item via paypal or bank transfer within 5 days from the receiving of the item in our warehouse.